![]() ![]() So, a necessary step to dealing with "An error occurred preparing the update." on Mac is to check your internet connection, as guided below. Nevertheless, if the process is interrupted due to a poor network connection or other internet issues, you will likely receive " Failed to personalize the software update." on Monterey or other macOS versions. And this personalized update process is also why you need an internet connection to update your Mac with Apple Siclion chips or T2 chips. When the server finds a match, it adds the Mac's unique ECID to the measurement and signs the result.īecause of adding the ECID, the process is personalized. On an M1 or M2 Mac: Press and hold the power button until seeing "Loading startup options," then select the startup disk and click Continue.įor a Mac to be updated or upgraded, it needs to pass the authorization process of the Apple server, which includes checking the measurements presented by the requesting Mac against versions whose installation is permitted.Then select your startup disk and click the up arrow. On an Intel-based Mac: Press the power button and hold down the Option key until Startup Disk options appear.Suppose it still won't boot up to the desktop then you can manually select the startup disk following the steps below. If you can't get to your desktop, hold the power button until your Mac shuts down, then start up your Mac again. If it is, delete it, empty Trash, and try to upgrade again. If you are upgrading to macOS Monterey or earlier from System Preferences, check if the full installer is downloaded in your Applications folder. To restart your Mac, you can close the error notification, click the Apple logo, and select Restart. It clears minor glitches that may prevent macOS Ventura or other macOS versions from personalizing the software update. Please check your internet connection and try again."Ī reboot can sometimes do magic. An error occurred while downloading the selected updates. ![]() Failed to personalize the software update. ![]()
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